IT Support & Solutions

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IT Managers & Departments

As well as a fully managed service we also provide solutions for larger IT set-ups that already have full or part time IT staff on site. We can work with a single point of contact down to each individual member of staff according to your needs.

We encourage flexible cooperation with our corporate partners to allow current IT staff to retain all or as much control of their systems as they require.

Whether it’s help desk support, cloud & data solutions or a one off project consultancy, our experienced team of IT engineers is always on hand to partner with your current technical department or manager.

Rather than just being a third party supplier, Evercom aims to become an extension of your own IT team, providing a seamless and personalised service. Once our engineers get to meet your IT staff we are confident that the sharing of ideas will lead to a strong partnership and improve business processes.

We also have switch on/switch off services if you wish to use our services on a part-time basis.

Whether you are a CIO or IT Manager we can provide a service to suit your personal requirements. Services range from server monitoring, cloud services, offsite solutions to a simple extra layer of support for your current team.

Contact us today to discuss your requirements and find out how Evercom could help your business

IT staff support features

  • Complement and support your current IT team.
  • Application deployment
  • Project management & consultancy
  • Fully personalised to the level you require
  • Full access to our managed services resources
  • Emergency hardware replacements.

Technician Cover

For site visits or term cover our field engineers can be on-site and provide cover on a very flexible basis.

Secure Cloud

Our North London data centre allows us to keep client data and networks secure while maintaining easy access for urgent upgrades or replacements if required.

Recent solutions for tech teams & professionals

Below are some examples of the work carried out with existing IT departments:

  • 24/7 Helpdesk in PC / Mac Support
  • Cloud & Hosted Solutions inc Mobile Working
  • Hardware & Software Procurement
  • Hosting, Virtualisation & Co-location.
  • Online/Offsite Data Backup & Disaster Recovery
  • System Migration & Office moves
  • Cost reduction review for Telecommunications.
  • IT systems Audit & Security Consultancy
  • Business technology Reviews
  • Communication & Collaboration Applications

Related information

View some of our IT staff support clients

Download our company brochure

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