Business Telecoms & Broadband

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Unified Communications

Unified communications bring together all of your business communication technologies to optimise processes and productivity. These programs integrate with your phone system and give staff access to tools, data and people they need to get the job done.

New phones systems and Cloud VOIP systems often have a native program that integrates seamlessly with existing infrastructure but alternative options, like Microsoft Lync’s desktop application, are available if you do not wish to integrate a phone system.

If you are in the market for a new phone system or want to upgrade and future proof your business, then a unified communications system is near essential.

Why unify communications?

  • Improve efficiency & productivity
  • Free up office space
  • Flexible & mobile working
  • Improve customer service
  • Multiple device & BYOD ready
  • Instantly update data when and where you need it

Unified communications consolidate a set of products that allows your staff to communicate and collaborate from anywhere using multiple devices including mobile. Products that can be integrated including presence information, data sharing and speech recognition are listed below:

Telephone calling Instant messaging
Unified messaging (Email Voice Mail, SMS and Fax) Presence management
Document collaboration & shared workspace & Desktop Web & Meeting conferencing
Mobile applications Audio conferencing
Video conferencing
All this on one interface

Cloud Systems

Unified Communications have become easier to deploy and more cost effective thanks to ClouddDesktop and VOIP phone systems. The Cloud system options we offer allow more flexibility depending on your requirements especially with a mobile workforce and offices in several locations.

All the features are available on various cloud based software. For example Microsoft Unified Communications, including Microsoft Lync® Server 2010, Microsoft Exchange Server 2010, and Microsoft SharePoint® Server 2010.

Thanks to advances in technology high quality scalable HD voice and HD video integration are also available.

Contact us on 01707 620240 about cloud and non-cloud communications options available for your business

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