Business Telecoms & Broadband

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Phone Systems & Video Conference

Phone systems can vary greatly in terms of budget and project scope depending on the size of your organisation and the extent of features you require.

Evercom’s business telecommunications experts can advise you on the maintenance of you current system, upgrades from a traditional phone system to a VOIP hosted system and brand new installations

Depending on your requirements we work with multiple market leading vendors including NEC, Panasonic, Cisco, Polycom & Avaya. This ensures you get the best system for your business with some or all of the below features:

  • Divert-on-demand
  • Dashboard & call statistics
  • Multiple phone numbers and lines
  • Call queuing & auto answer
  • Call recoding
  • Call tracking
  • Unified communications
  • Integrate with customer databases such as Salesforce and SugarCRM.

Why Upgrade or choose Cloud telecoms?

Feature rich

Cloud telecom systems usually encompass all the features of legacy phone systems but at lower up front cost and with more customisation. This includes call recording, call queuing and video conferencing.

Database integrations and unified communications

Improve customer service by having client data ready instantly when they call. Increase productivity by unifying all employee / client communication and information.

Low cost calls

As the calling process is transmitted over the internet, save over 50% on call rates.

No major capital expenditure

Rather than investing in large amounts of hardware and installation, Cloud telecoms solutions are processed on a low monthly fee per user. And you only pay for what you use.

Future proof

Add and remove users and features at a click of a button. The majority of software and system upgrades can be done remotely so minimum ongoing maintenance is needed.

Video conferencing

Video conferencing allows you to present, collaborate or pitch your ideas to anyone anywhere in the world in HD resolution. We supply a full range of video conferencing equipment from leading suppliers allowing you to have the best level of communication.

Video conferencing continues to evolve however with prices of hardware coming down, HD cameras and the advances in VOIP technology, these solutions are becoming more widely available for any budget.

Speak to our phone systems specialists today on 01707 620240 for more information or to discuss your goals

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